Frequently Asked Questions (FAQ)
Can we use it anywhere?
The greatest benefit of subscribing to EducationCity.com is that as an online resource, you can access it anywhere at anytime. Be it at Granny's house at the weekend, in the library after school, or even on holiday if you want to.
Do I have to download anything?
The only physical component required to use EducationCity.com is Adobe Flash Player, therefore if you do not have it installed on your pc you will need to download it. Flash is free and very easy to download with step by step instructions, simply visit http://www.adobe.com/products/flashplayer.
What are the system requirements?
EducationCity.com will run on a 56k internet connection, however, for optimal results it is recommended that you use a broadband connection.
- Flash Player version 7 minimum, latest version recommended.
- For Windows based PCs: MSIE 5.5+, Netscape 6.2+ or Mozilla Firefox 1.0+
- For Macs: Netscape 6.2+, Mozilla Firefox 1.0+, or Safari 1.0+
EducationCity.com is a multimedia resource. You need to have a sound card installed in your computer to experience 100% functionality.
How do I order?
To subscribe to EducationCity.com simply click here and complete the online order form, alternatively you can email sales@educationcity.com or call 0870 350 1860 to subscribe over the phone.
Do I give the login details to my child?
Yes you can share the login details with your child so that they can access the resource as they wish.
Do you charge me if I trial?
No we don't. We simply cut off the access at the end of the 10 day trial period. If you need longer, or run out of time then you can simply request a trial extension which we will happily grant you.
I have other software, what makes you any different?
EducationCity.com is both educational and fun - we are tied directly to National Learning objectives. We don't just add a cartoon character to a maths problem and call ourselves educational, we are used in over 8000 schools! We all enjoy games and entertainment - but with EducationCity.com you can combine that with building your child's future. Click here to take a free 10 day trial to experience the resource in your home today.
How does your pricing work?
Prices are per child based on a 12 month subscription period.For more information on prices please click here.
How often do you update the resource?
EducationCity.com is updated on a weekly basis adding new activities and features regularly.
If you have any other questions please do not hesitate to contact us on 0870 350 1860 or email info@educationcity.com.
